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Best Buy Mobile Specialty Stores

**The reviewer has been compensated in the form of a Best Buy Gift Card and/or received the product/service at a reduced price or for free.**
Need to get a new mobile phone but dreading the experience of shopping for one? Explore Best Buy Mobile specialty stores – these shops are found locally in malls or in your neighborhood shopping centers, and are focused on mobile devices and accessories. Shop for the latest smartphones and tablets from Verizon, AT&T and Sprint, from all the top brands, along with stylish accessories to suit your lifestyle. The staff is highly trained, yet non-commissioned, so they can help determine the right phone for you, as well as compare plans across the carriers. They can set up and activate your new phone, transfer your contacts and data and set you up with the complimentary Walk Out Working™ program. To find a Best Buy Mobile specialty store, go to
I had no idea they did this EVERYDAY! With that being said, yesterday, my fiancé and went to Best Buy to check out their mobile store and Trade Up program. We usually just give our daughter the old cell phones to play with but I never really thought about trading them in before now. 

When we first walked in, I was a bit confused because normally when I need to do something that concerns my mobile device, I just go to Verizon. Walking into a Best Buy Mobile store is a lot different. They have phones and plans for every major carrier and so many cool accessories, it's unreal. We were immediately taken care of by a man named Donté; whom my daughter loved! I told him about my Samsung Charge that was only used for a few weeks and asked about trading it in and using the credit towards a new phone for my fiancé (Donté and I FINALLY talked my fiancé into getting hip with a smartphone, which he previously refused to do). 

Trading my phone up was super easy to do and it only took a few minutes. My Samsung Charge was in perfect condition but I held onto it for too long because it's trade in value ended up only being $21. Better than it sitting around I guess! Donté asked if we would like to use the credit towards the new device which we obliged. Unfortunately our time got cut short because of a family emergency so we had to leave quickly. Donté gave us our credit in the form of a Best Buy gift card and said he would have everything written up and ready for us for when we had a chance to finish up the switch to a new phone. 

 Like I said before, I normally just got to Verizon for all my mobile needs but I'd  I'd much rather trade in my phone at a Best Buy Mobile store from now on. The staff is friendlier and more personable (Donté gave our daughter a fake phone to keep her occupied and held conversations with her throughout the whole experience), the accessories are out of this world with so much to choose from, and the highly trained staff can do anything a Verizon associate can from transferring contacts and pictures, to troubleshooting and checking for mobile updates.  Being able to Trade Up your old mobile device for a Best Buy gift card doesn't hurt either! What a great experience we had at Best Buy Mobile; Thanks Donté and store 243!

Make sure to check out the Best Buy Mobile locator to find a store near you!
Have an old phone in a drawer?  Get a Best Buy Gift card when you trade it in at a participating Best Buy Mobile specialty store location – and if you have a newer working phone, you could get up to a $200 Best Buy gift card. Learn more and find a participating Best Buy Mobile specialty store:

**The reviewer has been compensated in the form of a Best Buy Gift Card and/or received the product/service at a reduced price or for free.**


  1. what a great idea, trading in the phone at best buy probably cheaper and more pleasant.

  2. Patricia WoolvertonJuly 18, 2013 at 9:15 PM

    Sounds like you had a great experience at best buy. I will definitely have to check out their trade up program.

  3. I never knew Best Buy even had this program, good to know! Thanks for sharing, I'll check it out.

  4. JennifersWorldReviews henryJuly 19, 2013 at 9:47 PM


  5. This program is such a great idea. Unfortunately my phone was to old to make it worth it, but my mom got a great deal.


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